Petcube Bites 2 Lite

What are some of the features of Petcube Bites 2 Lite?

Petcube Bites 2 Lite features are a treat dispenser, 160º wide-angle view, 1080p HD video, 2-way audio, and 8x digital zoom.

What is the difference between Bites 2 Lite and Bites 2?

Bites 2 Lite has the same functionality as Bites 2. However, it does not support 5 GHz and can only connect to 2.4 GHz. Unlike Bites 2, which is made of aluminium, Bites 2 Lite is lighter because it is made of hard plastic.

What treats work with Bites 2 Lite treat dispenser?

Bites 2 Lite comes with three different inserts to accommodate different treat sizes: Small (under 12 mm or 0.47 in), Medium (between 12-16 mm or 0.47-0.63in), and Large (above 16 mm or 0.63in)

How can I access and control my camera?

You do everything with Petcube App, compatible with iOS and Android devices. With Petcube Care, you can also playback and download videos in the browser from a desktop or laptop.

Can I view streaming video through the app?

Yes, Petcube cameras are designed for real-time interaction with your pets. The video is live streaming through the app on your smartphone.

Can I take screenshots and record videos with the Petcube app?

Sure. You need to tap the Photo Camera icon on the bottom left while in play mode to take a screenshot. For video recording, tap the Video Camera icon at the bottom right in play mode.

Does Petcube Bites 2 Lite rotate, pan, or tilt?

Petcube Bites 2 Lite has a 160º wide-angle camera lens, covering a large area. It is designed as a stationary unit and does not mechanically rotate, pan, or tilt.

Does Petcube Bites 2 Lite require a monthly subscription?

No, all of our cameras, including Petcube Bites 2 Lite, can be used out of the box and do not require a subscription. However, without Petcube Care, you will not be able to store video and get smart alerts.

Is the Internet connection required to use Petcube Bites 2 Lite?

Yes, you must be connected to the Internet via Wi-Fi (2.4 GHz).

Is Petcube Bites 2 Lite easy to set up?

All Petcube devices, including Bites 2 Lite, can be set up in minutes. Download Petcube App for iOS or Android and follow the on-screen instructions. In every box, you will also find a Quick Start guide, and we have customer service if you need help.


Where can I place Petcube Bites 2 Lite?

Consider placing Petcube in a location that allows for maximum coverage through the camera's 160° wide-angle lens. It's always a good idea to point the Petcube in the direction where your pets tend to spend most of their time. If you want to hang the camera on drywall, anchor screws are included in the packaging for an easy and secure setup.


Can I set up multiple Petcube cameras for one account?

To register multiple cameras to one account, launch the Petcube app. Swipe left at the top of the 'Home' tab. Press the 'Tap to connect your device' icon. Select your Petcube camera from the list and follow the instructions.

How much is shipping?

Shipping at Petcube.sg is free for orders above $200 or a flat fee of $5.00 to all addresses in Singapore. International shipping will vary and the exact cost will be shown at checkout.


Do you charge a monthly fee?

By default, there is no monthly fee unless you choose to subscribe to an optional Petcube Care video cloud recording plan. Petcube Care provides a 24/7 video timeline history for on-the-go pet care and home security. Visit our Petcube Care page for details.


What is your refund/return policy?

We offer a 45-day hassle-free money-back policy if you purchase a Petcube device through our store at Petcube.sg.

How many Petcube cameras do I need?

It's entirely up to you and a matter of personal preference. Depending on the size of your home or living area, you can have multiple cameras in your home. You can access multiple cameras from your account.


Can I use Petcube Bites 2 Lite in place of my existing home Wi-Fi camera?

Petcube Bites 2 Lite has many of the same features as a home Wi-Fi camera. Our cameras are designed specifically for the pet owners in mind. It's entirely up to you, as you can use Petcube devices as standalone home cameras or as a complement to what you already have.


Can I share live streaming with family and friends?

Through the Petcube app, you can share your camera with family and friends. You are always in complete control of your camera access and the level of permissions you choose to grant to those close to you. In the app, visit the Share Camera Settings and select a suitable sharing option. Those granted access to your camera will need to download the Petcube app to interact with the camera and your pets.